System Settings

Global toggles, integrations and operational guardrails

Operational Toggles

WA pause-on-reply

auto-pause journey when lead replies

Auto-dedupe new leads

phone+email canonical match

Auto-route by score

score ≥ 80 → Hot routing

DPDPA consent enforcement

block sends without opt-in

UTM strict mode

reject untagged campaign URLs

Sandbox mode

Diverts external sends to staging endpoints

Integrations

Marketing Automation

campaigns, journeys, templates

Production

connected

Live Chat

chat & visitor tracking

Production

connected

Page Insights

heatmaps & funnels

Production

connected

Social Suite

publishing & ORM

Production

connected

Analytics Engine

BI & attribution

Production

connected

Email / SMS Gateway

broadcast channel

Production

connected

WhatsApp Business (HSM)

WA templates

Production

connected

Meta Ads Manager

retargeting export

Production

syncing

Google Ads

retargeting export

Production

syncing